I have tried multiple times and never receive a response from the request. Login. Box 7602, Hilton Head Island, SC 29938. Nothing that the salesman presented to us was After purchasing, I was told to just click Book Me and schedule my trip. Not only is the average cost of a timeshare much lower than your lifetime of vacations, but timeshare units offer much more space than the typical hotel. If we can verify it in our system, an email will be sent to you with your password. Palmera Sales rep. Joe Pepitone stated the $128.21 takes care of "no more exchange fees or maintenance fees" and confirmed I have purchased several more points for even more vacations with much more availability. It's clear there is no intention of honoring that. Rental offer and rental inventory are made available by a Florida licensed entity Panorama Travel Solutions, LLC, whose address is 6277 Sea Harbor Drive, Orlando, FL 32821, License Number: CQ1059961. Re: Palmera Vacation Club 5 years ago Save Just went through a similar situation as you. Repeat this to yourself as often as is necessary. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I am still suffering with cancer issues and cannot pay my medical bills. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. Registration as a Seller of Travel does not constitute approval by the State of California. The travel prices the salesman I just want out. He purchased from previous individual owner 10 years ago. I called in late November and was told that my dates were not open to call again in January. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. A forget speaking with the sales team or the "Mangers", they don't have a direct line according to the reservation team. Scam Clue 4: A promotion demanding that you act now or lose the deal. Submit a complaint and get your issue resolved. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. This business is not a member of Business Consumer Alliance. Timeshares are considered bad because they are not a financial investment, and it can be challenging to get out of your timeshare contract. We were told that Coral (now Palmera) took their resorts back from RCI and are using them for their own vacation club. You wont have to exchange your vacation week or points. When you buy a timeshare, its an investment in your family and quality of vacations. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Save. The cost, fees, points, maintenance yearly, I want to give it away, We just want to walk away from the contract. Have now been paying monthly with only just over $1000 going toward principal.No sale on deeded property as of this date.Very dissatisfied with Palmera Vacation Club.We were assured if we ever wanted to give up our membership we could presumably after we fork out the rest of the money owed.Much as we enjoy HiltonHead it is not worth all the headaches associated with it. BBB Business Profiles generally cover a three-year reporting period. It may not display this or other websites correctly. Thats just false for anything thats not outright property ownership. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. Now, I'm having nightmarish thoughts that someone will refuse to accept the letter delivery, etc. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. true. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. So I stopped paying them, and they took money from my checking account (unauthorized) in addition to the $1K downpayment. After about another hour, I finally got through to the right person. Palmera Vacation Club is dedicated to putting our unsurpassed experience in one of the worlds most influential and desirable destinations at the service of our members. Where can I get more information about the class action lawsuit. Now I have 2! Barcelo bought out Occidental right . We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Interested in Palmera Vacation Club? The travel prices the salesman Also Check: Free Vacations For Cancer Patients. So glad I read this We are going to a tour tomorrow We did end up getting ou $850 dollars backthankfully we were within the five day grace period when we canceled. In fact, you can travel to4,200+ RCIaffiliated resorts in 110 countriesaround the world.*. When I called the number on the email, it took me to an automated service. With points, you have the utmost flexibility with booking trips where and when you want. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. At this point I am willing to let them keep the money they sham me out of. Type in the email address you registered with. Login to participate on the website. Two years ago we attended a sales pitch at palmera.We already had 3000 points and were persuaded to increase our points by selling our RCI deeded property.Proceeds were to cover all costs. We are dedicated to delivering vacation memories that last a lifetime. We have had two BAD ENCOUNTERS with Palmera. Hopefully the refund will post in a couple days! incorrect. Palmera Vacation Club: Reviews, Complaints, Customer Claims The travel club lifestyle has taken over, and for this reason, owners love their timeshare. Lets say you take a week-long vacation every year somewhere new. TUG saves owners more than $20 Million dollars. If I were you I'd get out of there as quick as you can. Fla. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Wyndham Timeshare. the good, bad, and the ugly.. SFX Preferred Resorts - vacation exchange? Report inappropriate content Robert F 2 posts 92. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Offer void where prohibited by law. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Who do I contact? This is the version of our website addressed to speakers of English in the United States. These vacations are limited. product but we could spend more $ and upgrade. Re: Palmera Vacation Club 4 years ago Save I am having the same problem. Write reviews, ask and respond to questions, He also danced around answering a lot of questions. Promotional discounts and offers may not apply to all properties. After all, it's not their money but yours. We were told that we could go anywhere in the world for a week for about 179$ (the 4000point option) ..we were like "this is a great deal" We asked many questions about all the other fees and he would not answer us straight. No. We have no further comment about this company's business practices or analysis of its offer that may assist you in your consideration of this company. Unlimited Vacation Club - Members Only Please! Emails found on company website members@palmeravacationclub.com 100% Support 0 0 Palmera Vacation Club website What is the cost??? 602357907. Perhaps, the finest resort community along the Atlantic Coastline. Is this Your Business? Others, however, pose a big financial risk. Sounds like your bases are covered. View summaries of the complaint descriptions and responses. Our credit is being held hostage by Palmera Time Share. Palmera Vacation Club | Complaints | Better Business Bureau Profile I was puzzled by this statement. We wouldn't budge. Called better business and state of SC. May 2020: Traded 2 RCI timeshares + paid $9K for "Palmera points". Everything you need for a luxurious relaxing vacation. I was in Hilton Head last Christmas trying to relax and recover from cancer surgery. BBB is here to help. They just came to our room. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Palmera Vacation Club - Complaints Board The club promoter is making a profit somewhere along the process. Plus, you can even save on dining when you have the option to use a kitchen for home-cooked meals. If a deal is actually honest, it will still be there after you take a day or so to check it. and I fell for it. We were very leery coming into it since we've heard (and read) many unpleasant stories about "timeshares" (although I realize that there could be some good ones out there no doubt). Regards, A lot of robocalls are currently making this pitch. We put down $1200 on our credit card and signed the financing paperwork for the rest. 'unethical behavior' I was verbally abused and threatened by staff member. The Right to Cancel states "If you decide to cancel, you must notify the seller in writing of your intent to cancel by sending notice by certified mail, return receipt requested, or by another verifiable means, to" Hopefully I have covered all the basis by sending both FedEx and USPS certified. Please be wary when you go on this tour. *****. We attended the 90 min presentation this past weekend in Hilton Head Island. Other restrictions may apply. We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". The letter I sent via fedex was received by someone at PCV this morning. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. CHARLESTON, SC A Live 5 News investigation has uncovered dozens of complaints filed against businesses that sell timeshares and luxury vacation packages. Palmera Vacation Club | Hilton Head Island's Premiere Vacation Club I am respectfully asking for a rapid response. The lady I spoke too had no interest. would get enough money to pay off their time share. Read employee reviews and ratings on Glassdoor to decide if Palmera Vacation Club is right for you. If you don't get this refunded in a reasonable timeframe, you can dispute it on your credit card and send them a follow up notice with the tracking and a copy of your rescission letter that this is cancelled. Offer can be redeemed multiple times during the offer period, but cannot be combined with any other discounted exchange fee offer and excludes internal exchange vacations and exchange plus inventory. I called in late November and was told that my dates were not open to call again in January. The Complaint Resolution Index (CRI) is an indicator on how responsive a company is in addressing and resolving customer complaints brought to their attention by BCA. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. I have tried multiple times and never receive a response from the request. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. We haver never used this vacation club in 4 years since we purchased it because apparently buying 3000 points will not get you anything and when it was off season you couldn't find a rental still without buying more points. On our way down to Hilton Head, we were a little bit behind schedule. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Our ETA was just after 5, so I wanted to call in. Fla. Now I'm getting $128.21 monthly auto drafted and also had to pay $1000+ RCI maintenance fees for 2021. My son in law own(s/ed ?) Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Why? They lie right to your face and then remind you that nothing they say is legally binding! Like a free stay and Hilton money? We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. File a complaint. He disappeared for a few minutes and brought us back a paper with a "special discount" that was $17,999 for that same package. Offer includes only accommodations and specifically excludes travel costs and other expenses that may be incurred. What is Palmera Vacation Club's Instagram? Our Palmera Vacation Club Resorts are the best of what Hilton Head Island has to offer. In fact, about 85% of timeshare owners love their brand or resort. I work very hard, intelligent, level headed, Senior Project Manager for the State of SC. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Rescinding Palmera Vacation Club in Hilton Head, SC How do I get out of this? They offered to purchase our other timeshare in exchange for purchasing their timeshare, within 6 months. We purchased a timeshare with Palmera. Palmera Vacation Club Company. Share. Most real companies would take the time..will see where it goes. Etc. Submit a complaint and get your issue resolved. Should I contact the finance company as well to let them know we have canceled the contract? The trading power we were supposed to have with RCI was Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware? It has been over 9 months. Palmera Vacation Club has been in contact with Ms. ***** File No. ST-36515. (free membership giveaway for every 50 subscribers!). The overall rating of the company is 2.0 and consumers are mostly dissatisfied. The timeshare resale industry began to assist owners in need of getting out of their timeshares, and it was unregulated. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Palmera Vacation Club | Timeshares Only Palmera Vacation Club | Better Business Bureau Profile We are trying to book a vacation but can't and hopefully won't lose our booking do to the lack of communication on their part. My wife and I was deceived and lied to, they are good at what they do. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. palmera is a scam do not purchase from them they show you a book with go back to original rules when we joined or get out of contract. JavaScript is disabled. At our age changing made sense if this transition occured. Palmera Vacation Club Reviews And Complaints - VacationTalk.net This offer only applies to new reservations. Good luck! We were asked simple questions in the beginning like How much do you spend in a vacation a year..where do you like to go? BBB Business Profiles are subject to change at any time. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. As a matter of policy, BBB does not endorse any product, service or business. Someone's going to jail and it isn't me. I've had my bank account since 1975 and want to keep it. We didn't start to look into it more until we got home Sunday night. Desired outcome: Taxes, additional fees and charges may apply. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . Reviews are most valuable when they are original and unbiased. They were looking for Maintenance fees. On july 8 2019 mr sheldon fed/ex me a 3 page quit deed contract to be sign and notarize which has been completed, signed and notarized on july 18 2019 but i have not yet mailed it because prior to his request mr sheldon and i had multiple conversations on the phone about reimbursing me with a 3 night 4 days vacation at hilton head and a 7 day vacation at any of r.C.I 60 properties i have not received it yet. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Amount Settled: $0.00. These vacations are limited. Palmera Vacation Club Reviews, Complaints, Customer Service Learn More. You must log in or register to reply here. Complaint Resolution Index (CRI) Explained. ComplaintsBoard.com is a leading complaint resolution website on the Internet. Who do I contact??? Click here to explore the Palmera Portfolio. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. We have finally got into the full site--its as big a scam as you have ever seen--the 2000 points get you nothing in Hilton head --anytime--they told us to use "Smart Stays" --not one available for the next 45 days --anywhere at all--tried their escape part--that is the RCI exchange--only thing available for the 1000 points they claim =-- are so far from where we want to go and 3 star resorts--would never book them--so the question that I keep asking is--what exactly was I sold? Bath 2 . To be updated with all the latest news, offers and special announcements. Your contribution should be yours. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. My points being correct. Only a customer who has booked through Booking.com and stayed at the property in question can write a review. No: TAR-6309. I paid over $4,000 to get rid of my Bluegreen ownership, See All Timeshares / Vacation Rentals Conversations. We retained Write reviews, ask and respond to questions, They promised it would be sold in 3. Copyright 2020 Business Consumer Alliance All Rights Reserved. Each unit is professionally decorated and refurbished every year. We asked plenty of questions, figuring 4 heads were . Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended )..

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