View All Lifted Trucks Loaner 2022 GMC Sierra 1500 Crew Cab Short Box 4-Wheel Drive SLT Sale Price $58,396 Total Savings Up To $8,191 I bought a new 2019 Sierra in Oct. on 2019. Engine light came on early Dec 2022-called and given appt 29 Dec 2022-when arrived for appt told that would not have time to assess and repair vehicle-error codes ran but appt rescheduled for 12 Jan 2023. Thank you for brining your concern to our attention. In any event we are here to help. Please reach out to me directly and I can provide you with the warranty information you are looking for. There was also residue of dried coolant found beneath the radiator indicating a leak present. I'm not sure the success rate in doing so, but it is worth asking in the event they approve it. from Atlanta and drove my new Canyon home. Portfolio Specialist Manager - PNC Private Bank(Northeast and Mid-Atlantic Regions), In Dealership Coach - Automotive Product Trainer. BBB is here to help. ************. General Manager at Laura Buick-GMC, Inc. Collinsville, IL. As for the drain plug issue; we were able to verify that the plug was not stripped at the time we last serviced your vehicle. Good dealer to work with. You authorized the repairs knowing what your obligation and cost would be. I am happy to discuss in further detail if you have any questions or concerns. My question has nothing to do with the millage. Subscribe with this special offer to keep reading, (renews at {{format_dollars}}{{start_price}}{{format_cents}}/month + tax). They also have been provided all the information needed to reinstate the warranty. The Historic Houses Association is a membership organisation for owners of stately homes and represents the interests of over 1,600 of the UK's leading privately-owned historic houses, castles and gardens, many . The end of Oct. we took our Buick Regal to Laura Buick dealership because our check engine light was on. Grow your business. It's the tried-and-true customers who keep returning and the loyal workforce that have made them tops in the nation. Visit the Career Advice Hub to see tips on interviewing and resume writing. www.laurabuickgmc.com Laura Buick-GMC is a family owned and operated automotive business with a strong commitment to customer satisfaction. Something old and something new help Collinsville car dealership sales soar A Laura sticker on the back of a new Buick at the Laura Buick-GMC dealership at 903 N. Bluff Road. Visit us today and see for yourself. Submitting a response indicates a willingness to work with customers to make things right. Owner at Laura Buick-GMC, INC Collinsville, IL. Then come to our Buick, GMC and Chevy dealership near Festus, MO, and explore the new Buick inventory! Laura Chevrolet Buick GMC of Sullivan has a customer-first policy, which is why we are the preferred dealer. Only 577.00 covered by extended warranty. After a week the check in light came back on. As for the paint peeling, all paint and interior protection plans are going to protect against elements like acid rain, hard water, bird droppings, etc. Its been two weeks. Waiting for response from **** or *****. We apologize for the dissatisfaction you are having with the warranty product you purchased two years ago. away) (618) 803-4225 | Confirm Availability Video Walkaround I'm not mad or yelling but at this point how many do you have to do the same thing before it's insanity. We would be happy to assist you in resolving your issues. Laura Buick GMC, Inc. (1.43 mi. Laura Buick-GMC was also in the top 65 for Buick sales nationally. Yes 199. Service technician Chad Brauss works on a truck in one of four new service bays at the Laura Buick-GMC dealership at 903 N. Bluff Road. Laura Buick GMC - VehicleSearch We have been family-owned and operated since 1975 and are proud to serve as your COLUMBIA, IL Buick and GMC dealer for 42 years! Laura Buick GMC - Home - Facebook Location/ Store: Harrods, Knightsbridge Laura Buick-GMC dealership at 903 N. Bluff Road. In addition I went to get an oil change at a major change, and they said that the drain plug is completely stripped so the only way it is coming off is if it breaks off. Dominate search results. It appears that your third party warranty that was sold to you by your lender does not cover all components needed to repair your vehicle. Bought vehicle April 2022 with extended warranty from the borrowing institution. One Owner. After several calls and having to drive to the dealership to get any answers I've been getting the run around about getting the extended vehicle warranty reinstated. As discussed, we stand behind our workmanship and want to make this right for you. When I called the extended warranty company they said the extended warranty was also canceled. {{start_at_rate}} {{format_dollars}} {{start_price}} {{format_cents}} {{term}}, {{promotional_format_dollars}}{{promotional_price}}{{promotional_format_cents}} {{term}}, 4 killed, 4 critically injured in crash at South Grand Boulevard and Forest Park Avenue, Parents push back on allegations against St. Louis transgender center. Call 618-623-4768 or Email Us anytime! Laura Buick GMC Reviews, Ratings | Car Dealers near 903 N Bluff Rd Laura Buick-Pontiac-GMC Truck, Inc. | Complaints | Better Business I just confirmed with our Finance Director, ***** ******, that you both spoke today and that ***** confirmed with you that you do have warranty coverage in effect for your diesel truck. Quality Buick GMC Cadillac - 165 listings. Unfortunately the truck was sold. I canceled a wheel protection warranty on 11-23-2021. Glen Carbon residents Susan and Stephen Hagopian are repeat customers who stopped by last week to look at the 2013 Buick Arcadia to potentially replace their old model. Get a quote on any of the new or used vehicles from our stock. He said many of his 50 employees have two and three decades of service with the company and several customers are now third-generation car-buyers from the dealership. Jack Anderson III - Internet Sales Manager - Laura Buick-GMC, Inc Not all accidents requiring a tow constitute a major accident. I believe you live locally and If you are able to bring your truck in, we can work with General Motors to try and have the paint concern covered if it is a factory paint defect. If GMC decides to not right this for me I will not purchase vehicles from them in the future. The items you authorized and paid for were completed. Dan Parker SALES AT BOMMARITO AUTOMOTIVE GROUP St Charles, MO. Both should provide you with peace of mind that your vehicle is in sound operating condition. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. When Glen isn't managing our shop he . Regardless of the compound of wheel, if the cause of the damage is from a chemical cleaner it would be considered outside influence and not "wear and tear" nor a warrantable item. They were working with salesman David Powell, who has been selling cars for 11 years. Please let my team know a convenient time for you we will get things taken care of. I wasn't calling about the truck issue was calling about the coverage and I was getting work done at **** ***** ***** and they also reassure me the coverage doesn't not match for diesel work only gas powered. After several conversations with the **** ******* at Laura Buick GMC he said the when he spoke with the warranty company the were denying the claim because they said it was due to possible cleaners or road salt which caused the problem and falls under wear and tear. We combine family values, integrity and character so that our customers are sure to get excellent service and are always treated with the utmost respect. The cancelation was complete in January. Dealership did not disclose vehicle being in an accident that involved being towed prior to purchasing. Chevrolet Owner Benefits at Laura Chevrolet Buick GMC of Sullivan This is great. This is why a proration rather than full refund is being offered. We have a wide-ranging selection of new Chevy Cruze sedans and Silverado trucks for you to buy. Orveon Global hiring Retail Makeup Artist, Laura Mercier in Harrow There is a well-documented history of trouble codes and misfires in your vehicle's ECM. General Motors may cover the paint peeling depending on what is causing the paint to peel in the first place. Report To: Area Sales Manager, Laura Mercier. Very willing to work with you and help you find the right vehicle. Quality Buick GMC Dealer In Alton, IL | Serving Hazelwood, MO Search more new GMC vehicles for sale here at Laura Buick GMC. However, once a sale is completed our vehicles are removed from our website in real time. But anyways I shouldn't have to keep calling to check up on an answer. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. | Learn more about Laura Waller's work experience, education . Click the link in the email we sent to to verify your email address and activate your job alert. Dan called me and I explained that I was pre Your warranty covered a portion of the replacement of several internal components of your engine. The warranty repair was approved by warranty company but the wheel company they used said they couldnt repair the rims. Believe that I have experienced fraud and need help rectifying this issue. We're your number one new car dealership in the Greater St. Louis, MO area. They put a pin hole in my radiator that they refused to fix now my vehicle has to be towed home after paying for these repairs. Along with the truck I purchased a. Please let me know how we can further assist. Please let me know if you have a specific concern on one of the repairs and we are happy to sit together and walk you through the exact findings along with the repairs performed so you can better understand the work performed. . laura buick-gmc inc. Anderson said the dealership was already gaining momentum from increased sales in December, following the renovation of their showroom and service area. I will make sure to share my experience and dissatisfaction from Laura Buick/GMC with any and everyone possible in the future. Used Laura Buick GMC for Sale (with Photos) - CarGurus LAURA BUICK GMC - 24 Photos & 120 Reviews - 903 N Bluff Rd - Yelp Sistemista Windows/VMware (RIF. laura buick gmc inc. laura buick gmc inc. laura buick-gmc. This dealership has told me one lie after the other. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Meet Our Staff | Georgian Chevrolet Buick GMC Auto Dealer Laura Buick GMC corporate office is located in 903 N Bluff Rd, Collinsville, Illinois, 62234, United States and has 60 employees. Jack Anderson Jr., who co-owns the dealership with his wife and dealership founder Laura, said having an aggressive amount of stock for customers to pick and choose from has also been key. We have offered to perform this repair again to your satisfaction at no cost to you. Show All. Laura Chevrolet Buick GMC of Sullivan | Inviting Chesterfield, Rolla Or, you can lease a new Buick Verano . This was all explained to you by our service advisor, ***** ***, prior to work being performed. Twenty-million-dollars in inventory doesn't hurt, he said. We combine family values, integr I was told by **** ******* to follow the instructions on Laura Buicks GMC website to cancel the warranty and get a partial refund. ************ We believe in transparency in all aspects of our transaction, which is why we prominently display AutoCheck Vehicle History Reports on every used vehicle on our website, free of charge. However, they would not cover paint peeling. ***** ******General Manager***** ***** *** Attracting new construction and providing resources to long-time local businesses are on the agendas for Collinsville and Edwardsville for 2013. While we as a dealership cannot control what General Motors will warranty in conjunction with a recall, I do understand your frustration and concerns. They have trucks listed for sale on their website. Sign in to save Retail Makeup Artist, Laura Mercier at Orveon Global. Laura Trucks Schedule Service Accessories Loaner Vehicles 903 N BLUFF RD COLLINSVILLE IL 62234-5820 US Sales (618) 623-4768 Service (618) 307-4724 Parts (618) 312-1524 Get Directions Hours Of Operation Sales Service Parts CATERING Belleville, IL DRIVERS - Laura Buick GMC IN COLLINSVILLE Thank you for choosing our dealership!

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