In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. viagogo charge for cancelling sale - kadinlarsokakta.org viagogo - Buy & Sell Concert, Sport & Theater Tickets 1.2 Ticketing Exchange. Not only was my son very disappointed but I have not received the refund and cannot get through to you on any of the phone numbers. I don't know if I need to talk. Copyright viagogo Entertainment Inc 2023, I understand the answer but I dont like it. The thing that upsets me the most is the fact that I could have used a different website to buy the tickets, and right now I'd be going to my dream concert. I'm Travelling - where and when will I receive my tickets? The compilation (meaning the collection, arrangement, and assembly) of all content on the Site is the exclusive property of viagogo and protected by country and international copyright law. Viagogo - didn't pay me for tickets sold through viagogo to adelle sale As I was told to send them to u asap so they'd have 'maximum selling time' In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. At no time do We provide the Buyer's payment information to the Seller. the price it is sold for on the primary market). So why is it my responsibility that the buyer must go to the event having bought the tickets? No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. I recently sold 2 WWE RAW tickets for the London show through viagogo and I am still waiting for the money to be paid into my PayPal account which should have been completed the beginning of may when the event took place. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. Note that the Seller may or may not be required to charge you VAT on the sale of your ticket. Be the first to hear about special offers. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g. In addition, the Site could be unavailable during certain periods of time while it is being updated and modified. Why is the price printed on the ticket different to what I paid? Did you find this answer helpful? This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. I'm confused. These Terms and Conditions (including any documents referred to in it) ("Agreement") list the terms of the agreement between you ("You") and viagogo AG ("viagogo" or "We" or "Us") for the buying and selling of tickets ("Tickets"), and all other services that We provide (the "Services"). On 12.6.17 I called to say no tickets had arrived, I was informed they were being delivered by ups courier. Look forward to your response . list of all forged in fire contestants; brothers taste of asia shut down; john o'mara gangster squad; To Whom this may concern Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. I will never use this service again, and you need to remove the 100% guaranteed tickets as this is not correct. most common verbs in french; affordable housing lotteries in massachusetts; tendai chatara height; minnie mouse telephone target We use you're site often and I am very disappointed with the lie you sold. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. I need a reply asap thank u. I was charged for tickets that I did not won't when I cancelled them. In the event you are reselling tickets for commercial reasons, you warrant that you have the right to do so. so my next question is how are they going to know if the buyer successfully gains entry. Please note this does not include any VAT that may be payable on fees We are required to pay. As part of our listing guarantee, should the sale not be fulfilled, viagogo reserves the right to charge the cost . We make no warranty with respect to the software, tickets, events, and services provided on the Site, or that sellers or buyers will perform as promised, and We expressly disclaim all such warranties, whether express, statutory or implied, including without limitation any warranties of quality, title, non-infringement of third party rights or fitness for a particular purpose. Such sellers have no right to Report a Problem and the order is automatically confirmed immediately after the sale. Viagogo lead me to believe that this was the official ticket seller for fleet foxes tickets as they came out at 10am yesterday morning. 23rd May 2017 - tickets are available to download As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? 2.7 Making an Offer. . Search. Editor, Marcus Herbert. Primary Menu. Can I buy tickets that are personalised with someone else's name on them? By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. Note that this is separate from any VAT viagogo is required to charge on its fees. viagogo - Buy & Sell Concert, Sport & Theater Tickets money was still taken out! 0. PLEASE CALL ME - DETAILS OF CANCELATION BELOW - I HAVE NOW LOST AROUND $1000 BECAUSE OF U GUYS NOT CALLING - I NEED YOU TO HELP AND PAY ME WHAT I AM OWED! safemoon price prediction 2025 . It is up to the Buyer to verify the most recent changes by contacting the box office or referring to official listings for any changes. You agree that payments owing to You for sales made through this Site may be suspended or delayed and that We are not obligated to pay You for any sales if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. Should you experience problems with your tickets on the day of the event you must contact viagogo within 48 hours of the incident to report the issue. This Agreement incorporates by reference the following policies and documents also found on this Site: 7.4 Governing Law. 6.3 Allocation of Risk. We will cooperate to ensure that violators are prosecuted to the fullest extent of the law. Share your photos and videos with others to prove the truth of your words. Viagogo's cancellation policy states that customers with tickets to cancelled events are entitled to refunds, while tickets for postponed events are usually valid for the new date. It states that if an event organiser offers tickets to . Can I buy tickets that are personalised with someone else's name on them? When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? 0 . I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. But is it legal for Viagogo to charge me such extortionate fees? Viagogo were not able to supply them at the last minute and offered a refund. Once the Seller lists tickets for sale, the Buyer purchases these tickets, the Fulfillment lies with viagogo and Paris Saint-Germain and is done automatically. No refunds, cancellations or exchanges will be issued for date or time changes, partial performances, or lost tickets. We may investigate complaints and violations of our policies. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. Last year I put up a listing on Viagogo for 2 orchestral concert tickets. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. 2.16 Claims under the viagogo Guarantee. If any provision of this Agreement is held to be invalid or unenforceable under any circumstances, its application in any other circumstances and the remaining provisions of this Agreement shall not be affected. You may only use the Services if You can legally enter into and form binding contracts. November 18, 2021 If the Seller lists tickets for sale, confirms the sale and then is unable to deliver the exact tickets listed, viagogo reserves the right to find replacement tickets for the Buyer and to charge the Seller with the respective replacement fee, other charges, and/or take other measures, as . viagogo Entertainment Inc, which is registered in Delaware, United States of America, offers a service on its Internet site at the address www.viagogo.com (hereafter, the Viagogo Platform) that brings together sellers (the Sellers) of tickets for shows or sporting events (the Tickets) and buyers (the Buyers) for these same Tickets. In certain circumstances, you may be required to complete a Dispute Claim Form and provide additional information in order to claim a refund. Our suppliers and co-brand partners are third-party beneficiaries of this Agreement. I want to raise this as an official complaint as trying to resolve this previously has simply not worked viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 2.5 VAT on Seller Proceeds. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. The tickets were listed and sold for $267 in total. I do not want these tickets your have lied and these tickets are not even for sale yet in Australia. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. In certain circumstances, you may be required to complete a Dispute Claim Form provide additional information in order to claim a refund. The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. - online tickets: afrikaans is groot south africa, didn't pay me for tickets sold through viagogo to adelle sale 9181945, Read full review of Viagogo and 1 comment. The title at the beginning of each paragraph of this Agreement is for reference purposes only and in no way defines, limits, construes or describes the scope or extent of such paragraph. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. the price it is sold for on the primary market). A member who wants to buy a ticket first scans the viagogo database for tickets listed by Sellers that match the Buyer's desired tickets. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. Tickets may be substituted with comparable or better seat locations with the Buyers approval. Piggyback tickets are for seats that are directly behind each other.To list as a Seller, You must provide a valid credit or debit card. The revised version of this Agreement is automatically effective after it is initially posted on the Site. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. It was too late by the time we received your email to book things in. viagogo's liability to You or anyone else in any circumstance is limited to the lesser of (a) $250, and (b) the total value of all tickets and other items you bought and/or sold via viagogo during the action allegedly giving rise to liability. Viagogo probably had to manually procure tickets on eBay or something. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Viagogo. This has had a financial cost due to interest of 360 held for 8 months, pre-paid specialist transport and staffing of which I cannot recieved a refund as less than 48hrs notice. 3.2 Other Information. I've sold WC tickets more than a month ago and Viagogo doesn't pay me. As part of the listing process, the Seller assigns a price to the tickets and provides information including but not limited to the event, date, section, seat, and row, and sale end date, all in accordance with the process outlined in the help pages. Order ID [protected] They STILL are not active. You warrant that you are over 18 years old and have the legal capacity to make the transaction. viagogo charge for cancelling sale - discovermade.org To post a ticket for sale on viagogo You must first register with the Site. Except as noted in Section 2.9 a), the Seller must confirm the order within forty eight (48) hours of the sale of the tickets. Under no circumstances are We liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on the Site. 10 Things Most People Don't Know About anyabraddock. Try arrived at 12.37 pm through proof of postage. After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). viagogo - Buy & Sell Concert, Sport & Theater Tickets online tickets: afrikaans is groot south africa, ticket hasn't been refunded after re-listing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. I cannot believe that I have been charged nearly 80 extra to what was on the final screen at confirmation of purchase. Venue : Singapore Indoor Stadium on Saturday 17 June 2017 @ 1700, bought the tickets at $50.55 usd. Including any such items constitutes a material breach of these terms and conditions. If you are unable to deliver the tickets you sold, viagogo reserves the right to charge you the cost of finding comparable replacement tickets for the buyer. Viagogo cancelled my sale and wants me to pay a fee This Agreement shall be governed by and interpreted in accordance with the Swiss laws. I demand to speak to a manger or someone in charge immediately If a Seller posts a ticket for sale on our Site, the option is provided to sell that for a fixed price. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. Kind regards All tickets were being sold for 80 with a 30 fee on top of each. To register, You must provide your real name, address, phone number, and email address. It is disgusting how I have been treated and I would like you to review your logs to see how it has been recorded; with broken promises. They told me the only thing they could do is get me to resell them through their website at a loss of 140 for me. 6.3 Allocation of Risk. I'm from singapore and my number is +65 [protected]. Note that the Seller may or may not be required to charge you sales or value added tax on the sale of your ticket. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. So it seems like the extorbitant fee was for them to reorganising another 2 tickets. You consent to the non-exclusive personal jurisdiction and venue of the courts of Delaware. I only became aware of Viagogo bad practice when it was broadcast on New Zealand television. dan beckerman producer sample analogy for father viagogo charge for cancelling sale. It's not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 6.2 Waiver of Consequential Damages; Liability Limit. By using our Site, You agree to accept this Agreement. Sellers will be able to see the service fee and taxes on our fees before completing the sell process and committing to sell their tickets. If You do not qualify, do not use the Services. They were selling 3 lots of tickets all showing where you could be seated in the O2. Wendy Martin, I have tried to sell a concert ticket with them. Editor, Marcus Herbert. Its not possible to cancel or exchange tickets once a purchase has been made as orders are considered final. 5.2 Violations, Termination and Suspension. [protected]! I was mislead by viagogo and have been completely conned out of this money. Once a ticket is posted, We strongly discourage posting that ticket for sale elsewhere. You agree that viagogo is not responsible in any way for the accuracy or suitability of any payment of taxes to any entity on your behalf. 3.3 Laws and Regulations. Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. Hannah Goodbody. Including any such items constitutes a material breach of these terms and conditions. 6.7 Third Party Information. This is a terrible service and will be going to the ombudsman if I do not get a satisfactory result of compensation. We do not control the information provided by other users which is made available through the Site. Viagogo - Can I Stop Them Charging Me For Cancelling a Sale? viagogo provides a service that allows members who want to buy tickets ("Buyers") to find members who want to sell tickets ("Sellers"). 2.16 Season Cards. I demand my money back as they never made the concert due to it being outside on the heat. Comments: 0. However, the next day I received an email informing me that the purchase had been cancelled and I'd receive a refund in up to 10 working days. carel chaussures paris; have aston villa won the champions league; where does the electron flow that we measure with dcpip Hi i am very annoyed and feel very let down by your team. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. This does not prevent us from varying these terms without reference to them. When We receive an offer by bank transfer, We will check to see if the bank account is valid. You no longer need to deliver or drop off the tickets and you can disregard any previous communication received regarding this sale. In the rare instance that a problem arises and the original ticket Seller does not provide You with the tickets listed for sale, viagogo will, in its sole and absolute discretion, review comparably priced tickets and offer You replacement tickets at no additional cost, or viagogo will issue You a refund for the cost of the tickets. Except as expressly stated otherwise, all notices to viagogo shall be sent through the email form provided on the Site under the Contact Us link. There are still plenty of tickets available on the official site. Except as expressly stated otherwise, all notices to You shall be sent to the email address You provided to us during the registration process. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. When You purchase tickets on viagogo, viagogo guarantees that You will receive the tickets You paid for in time for the event. You warrant that You will comply with all applicable local, regional, country and international laws, statutes and regulations regarding use of the Site and selling value of the tickets. I would definitely question it but I think you don't have much of a leg to stand on. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. 8 tickets, it makes it very clear that the price displayed is PER TICKET. This is unacceptable practice and I will pursue this constantly until resolved. Issues must be reported within 14 days after receiving the tickets otherwise this will no longer be covered by the viagogo Guarantee. This is so we can promote the sale of tickets and items that You list for sale. We will collect proof where this is possible but in some cases viagogo reserves the right to refund the buyer and not pay the seller even if proof of non entry is not presented. Jason Ridout, Listing number [protected] Profitable Tips About Online Casino Sites. Copyright (c) 2006-2023, viagogo AG. We will also add sales or value added tax on our fees as applicable. For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. 4.3 Sellers Shall Not Include Promotional Material with Tickets. We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. 2.7 Payment Authorization. Why is the price printed on the ticket different to what I paid? What are the viagogo Terms and Conditions? Note that Your payment may be withheld if you violate this clause. Viagogo must sell StubHub's non-US business - BBC News The Seller is responsible for determining whether it/he/she is required to account for VAT (UK or other), GST, sales tax or other similar fees (collectively, Tax) on the sale of the ticket. 6.6 No Agency. When I clicked to 'report a problem' thinking o could explain the situation, I just got a messaging saying the order had been cancelled followed by an email saying my card would be charged 20 (from card details I was told were only required for ID and would not be charged). We do not guarantee continuous, uninterrupted or secure access to our service, and operation of our Site may be interfered with by numerous factors outside of our control. We are not involved in the actual transactions between Buyers and Sellers. It depends what the tickets are for and whether 50 per ticket is feasible. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. How do I change the email address on my account? As you could not provide the tickets for your sale 9799872, we have had to cancel this. 13th June 2017 - email received to say I was being refunded 2.6 Pricing Formats. 2.10 Collecting Payment. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. There's no ' in my email address I have informed them off this and made sure it's right in my account but they still keep using the wrong email. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. 7.3 Additional Policies. None of my emails have been responded to. Please note, selling prices for tickets traded on viagogo may differ from their original face value (i.e. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. Viagogo customers face fight to get cancelled and postponed event I was very annoyed by this as there was no warning and to make the situation worse when we went to the concert on Monday the ticket office said they would refuse our tickets because you had sold them for an unacceptable amount and they should have been 30 which is what they were selling then for on the door. viagogo strongly supports law enforcement efforts to recover stolen property that is listed on the Site, and urges the prosecution of those responsible for knowingly attempting to sell such items on viagogo. Wanting to cancel sale on viagogo | hotukdeals You are responsible for maintaining the security of your username and password and You are responsible for any action taken under your username or password. ; . We expressly disclaim any responsibility for any lost profits or special, consequential, incidental, or exemplary damages (including without limitation indirect and special damages) that may result from the services, the site, or the suspension, termination or malfunction of the services or the site. During this time, the Site will be temporarily unavailable. I entered the incorrect email when registering, how do I change it? viagogo charge for cancelling sale; blog Tech. Wanting to cancel sale on viagogo deleted1832113 10 Posted 6th Oct 2017 I put 2 tickets for sale on the website 2 days ago and it was sold after a few hours.

Soul Train Cruise 2022, How Far To Sit From Ultrawide Monitor, Articles V