when running shift, PIC is person in charge of delegating and running shift. In your answer, explain that you enjoy working in a fast-paced environment because it challenges you to work efficiently. If I could grow with your company, I would like to see it turn into a management role that includes a component of human resources. (13) Please notify me of your plan. It involves identifying areas that need improvement, setting goals, and implementing strategies to reach those goals. NAF 3-Year Summer Internship @ UC Berkeley (2019-2021) Activity. 10 any cuts or injuries needs to be concealed Panda Express Hiring Process does a background check on potential employees. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . Talk to the interviewer about the steps you would take if you caught a co-worker stealing at Panda Express. Panda Express Hourly. Honestly, it wasn't anyone's fault, and I understand that sometimes the blame needs to land somewhere when corporate is looking for answers. How would you describe your ideal candidate for this position? 92 terms. ", "Yes. 3/6/2022. I learned how to prioritize my tasks so that I could get everything done before the end of my shift.. Shift Leaders typically work 40 hours per week, with shifts ranging from early morning to late evening. With Panda Express's reputation for the development and advancement of employees, I see no limit to where I could go within the company.". ", "When I have a difficult customer I will try to kill them with kindness. It would help if you did not deny you have a weakness or state strengths as a weakness (I am a perfectionist, or I work too hard and neglect my friends and family). IsaGandy123. High performance teams are becoming increasingly important in the restaurant industry. View distance . Interview and hire new employees.Review financial statements, sales and activity reports, other performance data to identify opportunities for cost reductions or service improvements.training and coaching associates making weekly schedule, store Inventory, labor planning and food orderingled and implement company's culture . Shift Leader Panda Express 908 East Broadway Road, Tempe, AZ 85282 Interview as soon as Tue, 5:00 PM. 40. The trick is to try to look at the situation from their perspective and respond accordingly.". Email Facebook Tweet LinkedIn. "I know that you have a great social media presence and I do follow your Instagram account. Looking at the situation from the customer's perspective is a great place to start! It required a lot of patience, but it helped me to recognize my leadership potential. What Does a Wawa Customer Service Associate Do? However; time may come when you need to speak up about something, and it may not look the best on you. The more flexible you are with your hours, the better your chance of getting hired, so be flexible! Learn. 44. Consider improving your answer by talking about any steps you'd take before calling HR. I think that it is important to give back to your community, whenever possible. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Difference between PIC and Shift Lead : r/PandaExpress - reddit The "Most Likely Range" represents values that exist within the 25th and 75th percentile of all pay data available for this role. We offer our team members:** This approach focuses on making small, incremental changes over time in order to improve the overall efficiency and effectiveness of operations. If you have any restrictions on your schedule, it is best to bring this up with the interviewer right away. 6 sanitizer is available 200-300ppm The night was successful, and my tips were a great reward! Test Scores This information is unavailable to unknown [or unregistered] users High School Information High School: Edison High School( Fresno, CA) State: . Excellent customer service is a hallmark of most successful businesses, and it sounds like you have significant customer service experience. This question is tricky because taking the fall for a situation, to protect a co-worker, can show teamwork, but it isn't always the most honest option. 2494-North Dupont Hwy & Leipsic Rd PX, Dover, DELAWARE, UNITED . Our Panda Shift Leader associates are important leaders of our team and are responsible for bringing Panda's mission alive in our restaurants by supporting management in creating food with passion, service with heart and ambiance with pride. Prefer some Operations experience. Do you respond to each customer with professionalism and patience? Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. $26 to $36.40 Hourly. Do they offer innovative menu items or engaging product promotions that keep customers coming back? A shift leader at Panda Express is responsible for overseeing the daily operations of the restaurant. If it's a difficult customer who shook me up, I will take a breather outside for a moment. I was sick just 2, and a note from my Doctor accompanied those. My boss put me into a server role with very little training. 1092-COVELL & HWY 113 PX, Davis, CALIFORNIA, UNITED STATES, 2017 Panda Restaurant Group. Many of the staff panicked, but I relied on my training, found the fire extinguisher, put the fire out, and made sure that everyone was okay and uninjured. Being a leader not only calls for taking control of a situation but communicating and working as a team.". Learn. Panda Restaurant Group, Inc. SHIFT LEADER Job in Monterey Park, CA Interviewers love to hear intelligent questions about their company culture, the work environment, awards and community involvement. Averages based on self-reported salaries. Talk to the interviewer about your thoughts on taking the fall for something you did not do. As a shift leader, you may be responsible for managing the restaurants inventory. On your website, you mention that you have a collaborative culture with a primary focus on 'service-with-a-smile.' 8 1 working toilet 2123-Veterans Pkwy & Bass Pro Dr PX, Clarksville, INDIANA, UNITED STATES (. If possible, keep your reply related to the career path for which you are interviewing. You've confirmed that you can be counted on to arrive on schedule. This question is a great way to learn more about the candidates personality and values. "Experiencing a setback is always disappointing, and can be a bit disheartening, but I understand that it happens from time to time. If you know of any industry-specific certifications required of you, be sure to address those in the discussion. Shift Leader (FT) - Panda Express - DFW Airport. Interviewers will expect you to have done research on the company and familiarized yourself with the basics of what they offer. You can also share the specific skills you use or steps you take to handle a difficult customer with professionalism and empathy by remaining calm, actively listening as they speak to understand the customer's need, and adapting in order to find a solution. ", "I held the position of Training Coordinator for 2 years at our center. I knew the basics but was certainly not trained on the specifics of the role. Associate discounts for many brands (6) I am unable to send or receive calls from my home or neighborhood. It was a very cool experience because it showed me that I love to teach and train. 9 employees wash hands for at least 20 seconds If there is a reason you believe you require an accommodation, please reach out to Human Resources. ", "Here are some sample questions: - When would you like to have this position filled? Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. If you have facial hair be sure to trim it. 251 Panda Express reviews. I don't enjoy setbacks, but I do take them as a learning experience. ", "My first reaction is to access the situation. This question gives the interviewer a chance to get to know you. Flashcards. You will gain valuable skills managing store operations and leading the team during the shift. ( customer service, clean store, food quality, associate growth . Aug 2021 - Present1 year 8 months. job listings and job resources. "Thank you for asking - I do have a few questions. They also offer sides, appetizers, desserts, and drinks. Panda Express. 53 terms. cardmapr-nl-XH2JFgT4Abc-unsplash - How I Got The Job We can all agree that interviews are stressful and competition is intense. Great Compensation Package and Bonus Opportunity If you enjoy other activities like writing, hiking or spending time with friends, talk about those too. Make sure you have an answer ready for this question because they will ask it. Using the STAR approach will ensure you include all the important parts of your example: Talk about a Situation or Task (S-T), the Action you took (A), and the Results your achieved (R). Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. Example: Ive worked as a server for five years now, so Im familiar with many types of kitchen equipment. Monterey Park, CA. ", Setbacks happen to everyone. "I thrive under pressure and always have, so when I'm given a time-sensitive situation to address, I light up and get down to business. Match. They may also earn additional compensation in the form of bonuses. Panda Express restaurants were traditionally located in shopping mall food courts . Here are five common Panda Express Shift Leader interview questions and answers. You've used a strong example with a positive outcome. District managers are responsible for overseeing multiple stores and ensuring that all stores are meeting the companys standards. The Language of Composition: Reading, Writing, Rhetoric 2nd Edition Lawrence Scanlon, Renee H. Shea, Robin Dissin Aufses. Employers ask this question to make sure youre comfortable working in an environment where you need to multitask and prioritize your tasks quickly. Will it help you hone specific skills or provide expertise in new areas? To be considered for the position of Shift Leader at Panda Express, applicants must have a high school diploma or equivalent. Do you ask probing questions or ask others for insight into what happened? Luckily the restaurant next door had it and I was able to get it for the customer. 5. closed register drawer You can also refer to any positive employment references. Now, I will step back and review my options for solving the problem rather than allow myself to become frustrated. Panda Express- Shift Leader. In total, I took 12 vacation days out of my 15 allotted days. I would choose you over your competitors because your organization seems genuine, honest, and you do what you can to encourage growth in your employees. Panda Express Shift Leader Knowledge Study. Demonstrate to the interviewer that you take a very methodical approach to problem-solving, rather than reacting in an impulsive way when a problem occurs. If you do have the experience: "I have been a part of individual terminations and group lay-offs throughout my career. You've talked about which social media platforms you use and how they enable you to connect with the company. "Just last month I was asked to lead our day shift employees when my boss was away on sick leave. 85 open jobs for Country manager in Penally. ", "When I was promoted to training coordinator with my current employer, I only had one week of training before I began the new position. Have you ever had to take on a task or a role that you felt was over your experience level? 1 Followup Panda Express Hourly (. From there, they may be promoted to general manager, and then to district manager. "I believe that Panda Express stands out above its competitors because it has an incredible reputation for quality food and a family atmosphere. What opportunities will I have to learn and grow? Panda Express specializes in American Chinese cuisine and offers chicken, beef, shrimp, and regional entrees. "I rate my communication skills as a 9/10 as I will, on occasion, have times when I am not as clear as I would like to be. Skip to main content. Being a good communicator is vital to working with others or leading a team well. As the Shift Leader, you'll be the go to person during the shift - the first in line to resolve issues and quick to lend a helping hand where needed. Then find a resolution and finally determine how it began in the first place.". Panda Express Shift Lead Training. I am seeking a workplace environment that is collaborative and positive and this role seems like a perfect fit. The estimated total pay for a Shift Leader at Panda Express is $31,797 per year. What Does an Automotive Service Manager Do? You can help them set goals by providing them with tools and resources to help them achieve their goals. (10) I realize that there is normally a termination fee however, I was assured when the contract was signed that I would have no service problems in my area. Panda Express Shift Leader Salaries in California | Glassdoor Deliver exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Healthy lifestyle, continuous learning, developing others, acknowledging others. 4 Water I like to mentor others and am a good example to new employees. You can also demonstrate that you've done basic research into the company's values or mission by sharing 1-2 specific ways the company enables employees to reach their potential. Terminations and corrective discipline measures can be very difficult to do but, with experience, they do get more comfortable. You can also use your ability to lead by example to show new employees how to do their job correctly. ", "When it comes to training in the restaurant industry, I feel that I could use more training in the operation of the point of sale systems. Written by professional interviewers with 62 answer examples and 31 community answer examples. I would love to end up in a supervisory role later in my career. Shift Leader - 2236 Job in Brooklyn Center, MN - Panda Express You will gain hands on experience in cooking and preparing Panda favorites for our guests. Example: Ive worked in food service for over five years now, so Im quite comfortable with handling money. Food Safety: Local/municipal requirements, such as Food Handler certification, acquired at applicant's own expense. In my last position, I was responsible for operating the cash register, which is similar to the POS system used at Panda Express. This research is also helpful because many companies will post their new openings using their social media platforms. Be recognized as a world leader in people development to become loved by our guests. It can also help you identify employees who may be ready for a promotion. (12) I need that cash! Have a question or concern? It doesn't have to be a formal role as a manager or supervisor. They want to know they can trust their employees to do the right thing. Read our Terms of Use for more information. 11 terms. Learn. Opportunities for growth into Management positions. Consider also sharing what cleanliness communicates to customers - that the quality of their experience and their safety is of utmost importance to the company. - What is the company's primary goal for this position in the next 12 months? Be recognized as a world leader in people development to become loved by our guest. Remember to review the job description and find an experiencethat relates to what they are looking for. On a scale of 1-10, how skilled are you in communication? Help make it more accurate by, Native Hawaiian or Other Pacific Islander, Get started with your Free Employer Profile, average salary for a Shift Leader is $32,888 per year in United States, The Ultimate Job Interview Preparation Guide. Match. However, the interviewer is trying to determine if you've sincerely thought about your future with the company and how this role fits into your desired career path. You can strengthen your response by providing a specific example of how you've handled stress well in the past, or telling about a time when increased pressure actually helped you work more productively. The estimated total pay for a Shift Leader at Panda Express is $31,666 per year. Assure the interviewer that you see a longer-term fit with Panda Express. To bring our 2020 vision alive & in action. A great example of my honesty would be the written reference that I have from my most recent employer. The company was not happy about it because it cost them a lot of money but, in the end, they realized that they were in error. ", "I love to read in my free time and spend as much time as I can doing that. Jersey City, NJ. Estimated $24.8K - $31.4K a year. ", "Over the years I've had to manage difficult customers who were difficult for different reasons. This is also best answered by sharing an example of a time when you assessed a problem, worked to resolve it, achieved a positive outcome, and then addressed the root cause to prevent the issue from recurring. I am more impactful and even more creative when I have little time to do much besides jump in and take charge. 4. food quality Panda Express Shift Leader Salaries | Glassdoor A part of being a diligent employee is to ensure that you are always on time and present when expected. 2036-West Division & State Hwy 15 PX, Saint Cloud, MINNESOTA, UNITED STATES, 2017 Panda Restaurant Group. If you take the bus or ride a bike, that works too! In my current position, I am always the first to notice anything out of place or in disorder. Well done. In that case, I will do what it takes to protect the company's reputation. My co-workers didn't like being called out, but eventually, they came around. 2. safe count- safe wizard Did training take place in person, virtually, or through both avenues? Closing Date March 9, 2023 At 500 Pm. I believe transparency is essential, but if there really is no one to blame but a customer is so unhappy and feels the need to blame someone, I would take the responsibility while trying to remedy the situation.". Panda Express Interview Questions [+ Best Answers] - WorkNearYou Keep your answer simple. Panda Express Interview Questions and Answers. Then, share how you approached management to express your team's needs and why you felt this would result in a negative response. We accumulate 120 hours and we lose them if we do not use them. Based on 1 salaries posted anonymously by Panda Express Shift Leader employees in Columbia. For instance: You want to avoid declaring your desire to be a dolphin trainer when you're applying for a regional sales manager role. You will support in creating a vibrant and welcoming environment for our guests. Education and Experience: Some high school. raphaelamadeus. ", "Could you please give me a few reasons why you like working for Panda Express?". Related Searches:All Shift Leader Salaries|All Panda Express Salaries. . Learn more here. They will want to hire someone who is interested in their product so you can also prove you like Panda Express by liking them on Facebook and, if possible, stating a product or a special they had on their Facebook page. Once my manager returned she was very pleased with the progress that I made, and I was promoted. You've answered well! It's something for which I am very passionate. Overtime may be required during peak business hours. About This Job. ", "I have researched Panda Express a great deal, before coming in today. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. When the manager is not present, you'll be . Shift Leader job at Panda Express, Tempe, AZ - SEASONED Should I end up on these social platforms, I will be sure to follow Panda Express. It was intimidating, but I felt a rush at the same time. ", "My verbal communication skills are strong; however, I would say that my written communication skills are not as strong. Do you rely on past experiences? Share details about how you communicated with your team to help them understand the goal and their unique roles. 2 Employees 8. cashier drawer count- verify by pic Shift Leader salaries at Panda Express can range from US$16 - US$21 per hour. Dont wear too much jewelry and if you have long hair wear it back. Opportunities for growth into Management positions. It is the largest Asian restaurant chain in the United States, with over 2,000 locations. For example, I have a fear of public speaking and enrolled in a public speaking class to overcome my fear. These positions include assistant manager, general manager, and district manager. Shift Leader Job in Georgetown, TX. I also completed all deposits on time each night, which helped me develop my math skills even more.. How to Answer: Why Do You Want to Work Here? Staying on deadline is very helpful, and I will delegate when necessary to alleviate some stress. The restaurant industry is fast-moving and nearly always open. High performance teams require strong leadership, clear communication, and an understanding of each team members strengths and weaknesses. sink 120 in 1 min Example: I am an avid sports fan who loves spending time with my family. The estimated base pay is $31,666 per year. Talk to the interviewer about your attendance. The culture fascinates me, and there is so much to learn. Interview answers were first added by Rachelle Enns on an unknown date, Interview questions were first added on April 3rd, 2017, Interview questions and answers were updated by Rachelle Enns on May 26th, 2018. Our restaurants are the heart and soul of our company, and we believe our people are the recipe for success. The Assistant General Manager is an entry-level management position responsible for day-to-day supervision of non-management associates, assigning specified work, focusing on store level operation performance, coaching and developing subordinate Shift Supervisors and other non-management associates and performing all other responsibilities as . Goal Setting: As a shift leader, you can help your team members set goals for their work and personal lives. This will lead to increased productivity and better customer service. Learn. 7.keep safe closed ", "Cleanliness is extremely important especially in this industry and in this time of Covid. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. 3.pic keys returned during turn over-transfer or termination The interviewer wants to know if your reactions to problems reflect maturity and professionalism. Median Annual Salary: $142,000 ($68.27/hour) Top 10% Annual Salary: $207,000 ($99.52/hour) The employment of principal systems engineers is expected to grow faster than average over the next decade. Mar 02, 2022 Post Date. The interviewer would like to know that you can professionally and tactfully handle demanding customers and challenging situations. 661 solutions. Shift Leader: As a Shift Lead for our team, you will have the opportunity to embrace a . $18 to $24 Hourly. Created by. Module 1 Panda Express. I believe the biggest success factor was that I tried to emulate his leadership style and did ask his help when I wasn't sure what to do. Whether its impacting our team or the communities we work in, were proud to be an organization that embraces family values. General Manager 06/2011 to Present Panda Express - Clinton , ut. Education and Experience: Building a conversational environment for our team & listen. Hires 18+ Job Description. Panda Express is a fast-food restaurant chain that specializes in American Chinese cuisine. Because this would be my first position in the restaurant industry, I am new to these topics. Know Your Worth. If I experience a major setback, I will take a few moments to debrief with my manager and discuss what I could have done differently. . Panda Express was updated by Rachelle Enns on May 26th, 2018. ", "I've heard and seen, that Panda Express provides a positive environment that actively embraces family values and assists employees in reaching their potential.". Panda Express Colorado Springs, CO. 401K with company match 3 any reheated food is cooked at 165+ Posted: February 28, 2023. Be true! We do not claim our questions will be asked in any interview you may have. 6.cash pull- dont exceed $600 I am excited to take on a team lead role again. As a Shift Lead, you gain a diverse range of skills to develop yourself and others. This is what makes your interview answer uniquely yours. We like the sound of that. If possible, let the interviewer know you can work on weekends and/or holidays. This would be a great opportunity to use the STAR method. While empathizing with the customer is an important part of customer service, consider taking it a step further by describing your customer service skills in more detail. ", "Yes. Is honesty always the best policy? They even hired a fobby chinese girl to work the drive thru for that authentic Chinese fast food experience. I've done this in each company I've worked for and wouldn't have it any other way. Here is a copy for you. Any experience welcomed Job Description. I feel this experience prepared me for a leadership role. You've demonstrated that you have food safety expertise and a desire to comply with all applicable regulations. . They like to be praised for the ways you are impressed by their innovation, reputation, and impact on their industry. What do you enjoy about the culture, and how does it align with what you are seeking? Cleanliness is especially important in the hospitality/food industry. Job Details. Full-Time. ", "It depends on the situation. 2 Pesticides Being a member of management, I am responsible for coordinating our team and making snap judgments on how to proceed.". They are interested in learning about your personality and what motivates you. I am a quick learner. . How Much Does Panda Express Pay? - Payment They Get!

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